Veterinary Assistant / Client Service Representative

Cicero Animal Clinic is seeking a Veterinary Assistant / Client Service Representative to join our team in a unique cross-trained role supporting both the clinical floor and the front desk.

This is an excellent opportunity for an entry-level candidate who is outgoing, people-oriented, and ready to grow in two directions at once. This role is intentionally split between VA and CSR responsibilities — some days you'll be in the exam room assisting with outpatient procedures and patient care, and others you'll be at the front desk managing client interactions, scheduling, and communications.

No prior veterinary experience is required — what matters most is a positive attitude, strong communication skills, a genuine love for animals, and the flexibility to show up wherever the team needs you most.

In this position, you will play a critical role in supporting efficient hospital operations on both sides of the practice, creating positive client experiences, and ensuring patients receive compassionate, high-quality care throughout every stage of their visit. Success in this role requires attention to detail, a proactive mindset, and the ability to anticipate the needs of both the veterinary team and clients.