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Cox Automotive
Fairfield, NJ - 100 Route 46
Source: Cox Automotive careers · View original posting
From Cox Automotive's posting. “We” and “our” refer to the employer.
Company
Job Profile
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Process and re-assign titles for vehicles sold by the auction.
Examine vehicle title for accuracy and conformity to specified requirements.
Verify acceptance of the title in the state for which it is filed.
Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc.
Determine negotiability of title document and assess for potential fraud. Report any title discrepancies.
Resolve titling issues through interaction with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed.
Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
Perform other duties such as processing sale day transactions and providing customer service.
Resolve issues with customers, as they are presented either upon discovery or in response to a customer call.
Work exception queues identified by the system.
Resolve exceptions by completing documentation, submitting to the State, and/or working with the customers.
Request Power of Attorney (POA) from customers.
Request funds to pay state fees.
Complete title validation.
Receive POA document sent by the customer.
Monitor aging of titles.
Retrieve new title docs sent by state.
Update & validate exception title in the system.
Record costs of fixing title.
Notarize documents
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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