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Live Nation Entertainment
Orlando, FL, USA; Atlanta, GA, USA
Source: Live Nation Entertainment careers · View original posting
From Live Nation Entertainment's posting. “We” and “our” refer to the employer.
The Global Client Support & Operations organization builds a global support and operations center of excellence, applying shared processes, tools, and best practices across regions to deliver exceptional employee, fan, and client experiences.
Education & Training is a competitive differentiator for our clients and a growth pathway for our employees. We create timely, accessible, and scalable learning experiences that align to a broader curriculum and help people use our products, processes, and resources with confidence.
Our teams are accountable for high-quality product education, market expertise, and support for product and feature launches. We use global standards in the design, development, and delivery of learning materials and offerings, while partnering closely with regional teams to meet local business needs.
THE JOB
As an Instructional Designer on the Global Education & Training team, you will design and develop modern, scalable learning solutions for Event Programming employees across North America. You will translate complex event lifecycle processes, from event creation and ticketing through event day, into clear, engaging, and performance focused learning experiences.
Working closely with Education & Training colleagues, trainers, subject-matter experts, and cross-functional stakeholders, you will own assigned learning projects from discovery and design through development, launch, measurement, and continuous improvement. You will support implementation of the education strategy for onboarding and ongoing learning, balancing global standards with North America business and learner needs.
This is a hands-on instructional design role. You will recommend and create the right solution for the need, including e-learning, virtual and instructor-led materials, videos, job aids, process documentation, infographics, and other performance-support resources. You will bring curiosity, sound judgment, and constructive challenge to improve how our people learn and work.
Employees can find, understand, and apply the knowledge needed to perform critical tasks with confidence.
Learning solutions are accurate, engaging, accessible, scalable, and aligned with global Education & Training standards.
Stakeholders experience clear communication, reliable project ownership, and practical recommendations.
Learner feedback and performance measures inform ongoing improvements to onboarding and continued learning.
Ticketmaster is part of Live Nation Entertainment, the world’s leading live entertainment company. Our vision is to connect people around the world to the live events they love. We are guided by reliability, teamwork, integrity, and belonging. We are committed to creating an inclusive environment where people can bring their full selves to work and thrive.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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