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Live Nation Entertainment
Mountain View, CA, USA
Source: Live Nation Entertainment careers · View original posting
From Live Nation Entertainment's posting. “We” and “our” refer to the employer.
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries.
These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE JOB
Confer with customers by telephone or email to provide information about products or services, collect information for the appropriate department manager, or obtain details of complaints
Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken. Refer unresolved customer grievances to designated departments for further investigation
Securely maintain and distribute show day credentials
Various show day related projects, often including tasks on Microsoft Word, Excel and Power Point
Interact with and assist with venue staff, third party vendors, and tour staff in a professional manner.
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