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Live Nation Entertainment
Fort Worth, TX, USA
Source: Live Nation Entertainment careers · View original posting
From Live Nation Entertainment's posting. “We” and “our” refer to the employer.
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries.
These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The position will directly report to the venue Production Manager. The Backstage Experience Coordinator (BEC) will be responsible for administering various Live Nation and venue designed programs to support local production & touring personnel. The Backstage Experience Coordinator will maintain back of house expectations & backstage division-wide goals while ensuring that our Artist Commitment is met or exceeded. This role will act as a hospitality focused position ensuring a phenomenal experience for touring personnel
backstage. This is a part-time, hourly position. Scheduled hours will vary depending on business needs and may be scheduled up to 40 hours per week or more during peak season.
In partnership with the venue Production team, the Backstage Experience Coordinator is responsible for administering various Live Nation and venue designed programs to support local production & touring personnel.
The Backstage Experience Coordinator will maintain back of house hospitality expectations & backstage division-wide goals.
The Backstage Experience Coordinator will meet & greet the tours upon arrival to the venue and be available to assign dressing rooms and is the point of contact for all hospitality needs.
Where possible- wash, dry and fold laundry as well as hand and bath towels. The Backstage Experience Coordinator will check dressing rooms periodically through the day to tidy up (Or assign a porter to complete this).
Partner with local backstage catering to ensure the Artists rider requirements are met and the culinary experience exceeds the artist’s and touring personnel’s expectations.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating the bands about our efforts.
Will be the backstage brand ambassador and the face of the service culture program.
Responsible for completing the Post Event Service Recap and analyze other venue service reports to create action plans for service improvements in partnership with the Artist Services team, Production & Venue GM.
Research best practices and collaborate with the Artist Services team & Venue PM to develop venue opportunities to increase engagement, increase Artist/Crew satisfaction.
Work with Production Managers & Catering Teams to help facilitate advances.
Pre and post show walk through with checklist to make ready all backstage Artist & Touring crew areas and notate any damage to be repairs.
Oversee all dressing room and bus stock, including after-show meal coordination.
In coordination with the General and Production Managers, co-manage any applicable backstage program budget and process vendor invoices.
Will act as the lead in maintaining metrics and sharing information with the Artist Services Team, tracking historic data on Tours & details regarding Artist choices/favorites and manage the backstage tour personnel survey and competition rate for your venue.
Partner with the venue’s Production Manager, Artist Services team and LN Tour rep to create memorable, hospitality-minded moments at every show, including but not limited to birthdays and special celebrations.
This individual may also be responsible for making production runs for the tour on select shows where this is needed.
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