layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Insomniac - Manager, Back of House Operations at Live Nation Entertainment | LAYIQ

EVENT PLANNING
Manage all departmental planning and execution of back of house operations
Partner directly with the Festival Promoter and Producer to adjust as necessary to meet all goals
Build radio channel matrix, communicate equipment order quantities, schedule radio pick-up hours, and work with radio vendor to execute equipment requirements on-site
Partner with Site Production to ensure all departments have enough workspace on-site
Manage all load-in and/or truck stop operations, which entails hiring a Gate Guard or Truck Stop Manager, creating a load-in operations plan, and making sure all load-in materials are in place to carry out proper procedures
Forecast staff catering needs, bid and employ staff catering vendors, produce accurate meal projections, and collaborate with the vendor(s) to construct dining operations
Build a staff advancing plan & timeline in collaboration with the site management, and lead the advancing team to execute and advance needs with all Insomniac staff and vendors
Partner with our travel agency to ensure adequate, cost-efficient travel accommodations for all staff, and assess hotel requests to ensure adherence to Insomniac’s travel policies
Create the staff guide and ensure it is distributed to all departments on site per show
Ensure OSHA-certified PPE is readily available to staff on-site
On-site festival responsibilities will be to manage the production and operations runner, be an information hub for all staff and vendors, and work with Producer to coordinate daily production meetings and help track timeline progress
Assist other departments on site as needed
REPORTING
This department has the responsibility to look after the budget and operations of: credentials, catering, radios, travel & hotels, office assignments, artist dressing rooms, artist hospitality, artist lounge, artist relations, and artist transportation
The departmental forecast will be the responsibility of this manager with the ultimate goal of finishing out a show under budget or meeting budget
CREDENTIALS & GUEST LISTS
Manage festival guest list requests and operations, and audit allocations
Partner closely with the Procurement Manager to bid BOH assets & operations
Oversee the creation, order, and distribution of all credential assets
Design festival credential plan and asset order timeline with FOH and Project Managers, and facilitate a festival access control plan by creating credential boards with the support of the Security Director
Estimate staff and artist parking capacities, and communicate needs to FOH and Project Managers to acquire sufficient parking lot space
Forecast, compile, and manage all credential, catering, and radio requests for each assigned show
Oversee and help facilitate our staff, guest list, artist, and media check-in locations by making sure the hours of operations are efficient, the proper credentials are sufficiently ordered, and the check-in managers have properly staffed each check-in location
Build out credential check-in system, and train credentials staff to use system, manage uploads, and audit requests
ARTIST RELATIONS & LOGISTICS
Manage and work with Artist Relations, Hospitality, Transportation, and Dressing Room team leads to ensure successful operation
Review artist hospitality rider requests, and ensure costs are aligned with the show budget
Fulfill artist dressing room needs by ordering adequate infrastructure to accommodate artist requirements, and hiring an artist decor team to maintain the Insomniac and/or Festival brand aesthetic
Manage an artist lounge team, help curate activations and vendors that align with the festival brand, and establish an experiential artist space
Collaborate with Front of House Manager and Artist Transportation Manager to implement an Artist Transportation traffic route
GENERAL
Recruit, hire, train and develop operational support team members
Frequent travel will be required (economy)

5+ years of event coordinating/planning and execution
Proficiency in spreadsheets
Ability to effectively manage groups of staff
Must be motivated with an “Everything is possible” attitude
Must be an active problem solver, instilled with a sense of urgency for projects large and small
WORK ENVIRONMENT
Must be able to tolerate loud noise levels & busy environments
May work in drastic temperature climates
Must be willing to travel frequently to work events during holidays, evening and weekend hours, as required, to meet deadlines
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis.

Insomniac - Manager, Back of House Operations

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