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Huntington Bank
Toledo Corporate Office Nw Oh
Source: Huntington Bank careers · View original posting
From Huntington Bank's posting. “We” and “our” refer to the employer.
Description
The Private Bank Service Specialist II is responsible for the day-to-day activities and interaction between the client and Huntington Bank in terms of establishment of documentation, maintenance, and servicing of the relationship. Partners with one or more Wealth Advisors to support the sales process and deliver exceptional service to high-net worth clients. The Service Specialist II is also responsible for maintaining a detailed level of knowledge of products and services to provide Service Excellence for our clients.
The Service Specialist II will maintain focus and awareness of identifying, assessing, and managing risk and adhering to policies and procedures. Service coverage for multiple practices (Private Banking, Trust, & Investment Management).
Responsible for the day-to-day activities and interaction between the client and Huntington in terms of establishment, documentation, maintenance and servicing of the relationship, including but not limited to personal and business deposit accounts, wealth & investment management accounts and services, consumer lending and mortgages.
Works directly with the client and/or Wealth Advisor to obtain related applicant and financial information or other documentation needed for new accounts or loans and servicing requests.
Services customers by providing detailed information on specific accounts and building rapport.
Responsible for identifying, researching, analyzing and resolving complex problems with accounts.
Responsible for identifying, researching, analyzing and resolving complex problems with accounts.
Responsible for proactive outreach to clients on a monthly basis and participation in Calling Days.
Performs other duties as assigned.
Notary Public
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