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Vanguard
Malvern, PA; Charlotte, NC
Source: Vanguard careers · View original posting
From Vanguard's posting. “We” and “our” refer to the employer.
The Application Engineering Technical Lead - II will help shape how AI-powered experiences are built, governed, and scaled across Workplace Technology, with direct influence on the reusable platforms, standards, and engineering practices that enable teams to deliver AI capabilities responsibly.
This role sets technical direction across the team's conversational AI orchestration platform and the surrounding infrastructure, with responsibility for patterns and standards in areas such as:
This role also provides technical evaluation and proof-of-concept leadership as the team explores new AI-powered use cases, helping determine feasibility, implementation patterns, risks, and reuse potential before broader adoption.
This role reviews and approves architecture documentation and diagrams for the orchestration platform and shared AI infrastructure. It also defines technical standards and processes, including patterns for agent onboarding, knowledge ingestion, and conversation compliance.
Identifies opportunities for continuous quality improvement of technical standards, methodologies, and technologies across the team's platforms.
Participates in design, code, and test inspections throughout the product life cycle. Serves as a technical consultant at project meetings and presents technical status and issues at milestone reviews.
Understands and complies with Information Technology and Information Security policies and procedures, and ensures deliverables meet applicable security, compliance, and governance requirements.
Participates in special projects and performs other duties as assigned.
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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