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TOMORROW HIRE
Richmond, VA, US
Source: TOMORROW HIRE careers · View original posting
From TOMORROW HIRE's posting. “We” and “our” refer to the employer.
The Virginia Department of Health (VDH) is seeking an experienced Oracle Health Patient Accounting (OHPAC) Application Support/Technical Support Analyst 3 to provide Tier 1, first-call-resolution support to end users.
The position will troubleshoot OHPAC issues, manage escalations, support user access and common technical issues, monitor system performance, and assist with EHR implementation and sustainment activities.
Qualified candidates should have experience with OHPAC, patient accounting/revenue-cycle workflows, application support, troubleshooting, end-user support, and incident documentation. Knowledge of Cerner, Citrix, and HIPAA is also required.
The OHPAC Application Support/Technical Support Analyst 3 will provide Tier 1 support, troubleshoot application and workflow issues, determine appropriate escalation paths, and assist users with technical and functional problems.
The role will also support EHR go-live and sustainment activities, including system health checks, readiness activities, issue tracking, system monitoring, and process improvement.
Compensation
Pay Rate: $49.15/hr
Start Date: 09/28/2026
End Date: 06/30/2027
Hybrid
Richmond, VA
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