layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Support Specialist
Clinically AI
San Diego, CA, United States
Source: Clinically AI careers · View original posting
- Pay
- $75,000 — $85,000 USD per year
Employer job description
From Clinically AI's posting. “We” and “our” refer to the employer.
About Clinically AI
At Clinically AI, we're redefining the landscape of mental health and clinical documentation with our cutting-edge AI-driven platform. By automating note-taking, transcriptions, and documentation processes, we support healthcare providers in reducing administrative burdens — letting clinicians focus on what truly matters: delivering quality care to their patients. Our platform is designed to ensure HIPAA compliance, prioritize patient confidentiality, and empower providers to increase efficiency and reduce burnout.
The Opportunity
We're seeking a Customer Support Specialist to join our team, supporting healthcare providers and users of our AI-driven platform. This is an entry-level role ideal for someone with a strong technical background, experience in customer-facing roles, and a passion for artificial intelligence.
You're a proactive problem solver with strong organizational skills and a customer-first mindset — someone who enjoys working with AI tools, understands great customer service, and can explain technical concepts clearly to non-technical users. You'll be the front line for everything from day-to-day product questions to deeper troubleshooting of AI-generated output and IT/deployment issues, so comfort moving between clinician-facing conversations and more technical, IT-admin-facing ones is essential.