The salary range for this position will be $55,000 to $60,000
Employer job description
From Lumbermen's's posting. “We” and “our” refer to the employer.
WHO WE ARE:
Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered.
POSITION SUMMARY
For our Entry Door segment, the Field Service Technician serves as a valuable resource to our customers performing service and repairs to our products once installed in the field. Day-to-day responsibilities include:
Representing Lumbermen’s favorably and building/fostering relationships with customers
Developing and maintaining a strong knowledge of the products offered
Assessing service/installation needs based on service requests
Completing service/repair/install work in a timely and cost-effective manner, ensuring complete customer satisfaction
Completing all service documentation accurately and on time
Communicating effectively with the Service Coordinator
Maintaining and accurate and complete parts inventory, as applicable
Safely operating and maintaining assigned company vehicle
Ensuring company vehicle is stocked with all necessary tools and supplies to perform assigned duties
Complying with all safety policies and procedures at all time
Report any/all accidents in a timely manner
Assisting with production support in the Door shop as needed
At Lumbermen’s, our business is built on relationships. It’s crucial that the person selected to fill this role is a safety-minded team player who gets energy from contributing to collaborative success.
This position offers a $250 annual clothing allowance to offset costs for work apparel, protective footwear, and PPE.
This position may involve working overtime and out of town based on needs.
The salary range for this position will be $55,000 to $60,000
REQUIRED EDUCATION/EXPERIENCE
High School diploma/GED required
Knowledge of construction/building processes
REQUIRED SKILLS
Service-oriented
Customer-focused
Able to work cooperatively with sales and production teams
Strong organizational skills
Strong communication skills both verbal and written
Maintain a clean, neat, professional appearance
Willing and able to learn
Able to perform work accurately with high attention to detail
Possess strong electro-mechanical aptitude
DESIRED SKILLS
Experience with Therma-Tru Doors
Experience as a field technician on service/installation of entry doors
2-3 years of construction experience preferred
PHYSICAL REQUIREMENTS
Physical ability to continuously lift and bend, climb ladders, work on knees for extended periods of time
Proficiency with power tools
Ability to lift 100 pounds
WHAT WE OFFER:
Lumbermen’s exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and “family” here and help live out the Lumbermen’s promises of committing to those who count on us, doing what’s right, exercising sound business practices, and earning consideration
. Other benefits include:
A collaborative and supportive work environment
ESOP (
Employee Stock Ownership Plan
) – generous company-funded retirement
Medical, dental, vision, and life insurance
Flexible spending/health savings account
401(k)
Ulliance Life Advisor EAP
The SOURCE – free and confidential support resources for our team
Clothing allowance (for applicable roles)
Paid time off
Paid holidays
Training and development
Advancement opportunities
Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.
Minnesota Salary Range
$55,000 — $60,000 USD
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
