layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Technical Support Representative, Catholic
Pushpay
Colorado Springs, CO
Source: Pushpay careers · View original posting
- Pay
- Compensation Range: $46,560 - $55,114
Employer job description
From Pushpay's posting. “We” and “our” refer to the employer.
About the Role
The Technical Level l is an agile, high-empathy problem solver responsible for owning and resolving technical inquiries within the Pushpay SaaS ecosystem. Operating as a critical partner to our customers, this role focuses on end-to-end incident ownership - guiding users from initial contact through root-cause discovery to total technical resolution.
Strategic Growth & Core Metrics
Product Knowledge:
Upon successful completion of initial onboarding:
Demonstrates functional fluency in either the Giving or ChMS platform architecture.
Maintains a general working knowledge of basic application and account ecosystems.
Performance Baseline:
Post onboarding period, consistently meets or exceeds all core KPIs.