layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Operations Analyst
VIGILINT
Morrisville, NC, US
Source: VIGILINT careers · View original posting
- Employment
- full time
Employer job description
From VIGILINT's posting. “We” and “our” refer to the employer.
VIGILINT is a premier provider of international health protection, providing advisory, logistics, medical operations, and crisis management services to high-net-worth individuals, Fortune 500 companies, and government clients. Our world-class physicians, subject matter experts, and operational staff work side-by-side to solve complex medical emergencies around the globe. The nature of our work requires top performance and the utmost discretion.
Details: 12-hour shift, rotating 5-4-5 schedule.
Primary Responsibilities:
Management of VIGILINT’s mission-critical telemedicine operations during assigned shifts, including:
- Compliance and competence in established processes and procedures.
- Answer phones and/or emails to respond to all inquiries made by members, non-members, vendors, or VIGILINT employees.
- Coordinate medical care for members and non-members. This includes, but not limited to Level 1 and Level 2 care, and Air Medical Transports.
- Maintain a good working relationship and effective communication both within the department and with other departments for the benefit of the caller/patient.