Director of Operations

This job is located at 5516 W. 38th St., Indianapolis, IN 46254

PLS

®

Overview:

Why PLS? Because You Deserve Better!

®

PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states.

Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview:

The Director of Operations is responsible for working with District Managers and providing the leadership necessary to ensure that all stores in the region deliver outstanding customer service, meet all operating objectives, sales, and financial goals, and follow all company policies and procedures.  The Director of Operations is responsible for ensuring team members and District Managers are motivated and trained and that qualified team members are developed and ready to fill open positions through expansion or turnover.