layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Senior Manager, Customer Success
Rev
Austin, Texas, United States
Source: Rev careers · View original posting
Employer job description
From Rev's posting. “We” and “our” refer to the employer.
There’s never been a more exciting time to be part of Rev.
Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it.
- Come build what’s next with us 🚀
- Senior Manager, Customer Success
- How this role will
Serve, Own and
Grow at Rev:
Are you a commercially minded Customer Success leader who knows how to turn customer value into lasting retention and growth?
Rev is looking for a Senior Manager, Customer Success to lead and develop a team of three Customer Success Managers (CSMs) while personally managing a small portfolio of strategic customers. This player-coach will help customers activate Rev’s products, integrate them into their workflows, and realize measurable value from the platform.
You will bring a strong account management and sales mindset to Customer Success—building scalable playbooks, strengthening executive relationships, identifying expansion opportunities, and driving adoption, retention, and net revenue retention across the team’s portfolio.