Scheduler I - FPG Centralized Access Center (Sarsota - University Parkway)

Department

FPG Centralized Access Center

Job Summary

Professionally interviews and schedules patients for outpatient service including preregistration. Coordinates patient schedules to maximize patient and physician satisfaction institution-wide. Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other SMHCS personnel. Maintains scheduling and pre-registration accuracy rate per department standards.

Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated. Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.

*The Scheduler I will provide centralized appointment scheduling support for FPG medical practices, helping manage patient appointment requests and ensuring patients are connected with the appropriate provider, specialty, location, and appointment type.

Required Qualifications