Engagement Ground Support - Detroit, MI - Contract ($30/hour)

About Us

At Tutored by Teachers (TbT), we are on a mission to advance equity in education. We believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech venture including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap. We are looking for a dedicated and tech-savvy Ground Support Contractor to join us on-site across schools in the Detroit area.

The Role:

As a Ground Support Contractor, you’ll be instrumental in ensuring our tutoring sessions run smoothly inside classrooms. You’ll assist students in logging onto the Tutored by Teachers platform, troubleshoot basic tech issues, and support classroom logistics. You're an ideal candidate if you have experience as a classroom teacher and are comfortable with both technology and troubleshooting on-site issues.

Key Responsibilities:

• Support students in logging into Tutored by Teachers.
• Troubleshoot technical issues that arise during platform setup or use.
• Provide on-the-ground support to students and teachers to ensure smooth implementation of the program.
• Collaborate with school staff to address any technology or classroom management issues.
• Communicate regularly with Tutored by Teachers Partner Success Managers to keep them updated on how the engagements are running.
• Ensure that all classroom technology (e.g., laptops, tablets) is functional and ready for use.

Requirements

Requirements:

• Former classroom teacher or classroom experience
• Strong technology skills and the ability to troubleshoot tech issues efficiently, especially with Chromebooks and iPads.
• Strong understanding of Microsoft Teams, Zoom and Google Meets
• Dependable
• Effective communicator who collaborates seamlessly with students, school staff, and the TbT team
• Able to commit to on-site work at one or more schools in the Detroit-area during school hours