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PMG
Dallas, TX
Source: PMG careers · View original posting
From PMG's posting. “We” and “our” refer to the employer.
We are PMG
PMG, a global independent platform company engineered for impact, integrates business strategy, media, creative, and data within a single operating model powered by our proprietary operating system, Alli. With more than 1,000 employees, PMG partners with brands including Apple, Nike, Dropbox, Experian, Sephora, and Whole Foods.
Our work has earned top industry honors, including Cannes Lions and Adweek’s Media Plan of the Year, and PMG has won 40+ workplace culture awards, including being the only company to rank among Ad Age’s Best Places to Work for 11 consecutive years.
Who You Will Be Working With At PMG, our Customer Operations team helps create the structure, communication, and operational excellence that enable our client teams to do their best work. We connect people, processes, and priorities across teams to keep complex engagements moving forward, ensuring work is organized, stakeholders are aligned, and clients have confidence in how their business is being managed.
You’ll collaborate closely with Client Strategy, Media, Creative, and other cross-functional partners, serving as a central point of coordination across project timelines, scopes, deliverables, documentation, and client communications. You’ll help teams anticipate dependencies, identify risks, and maintain clear feedback loops so that work progresses efficiently and commitments are delivered accurately and on time.
Beyond day-to-day project management, you’ll have the opportunity to improve how teams operate. You’ll help turn successful AI and automation pilots into repeatable workflows, refine processes, document best practices, and support adoption across client teams. By connecting experimentation with practical implementation, you’ll help PMG build smarter and more scalable ways of working.
As a Lead in Customer Operations, if you’re passionate about bringing clarity to complex work, building strong relationships, improving how teams collaborate, and using technology to make client operations more effective, this is the place to make an impact.
Professional Development
: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
Generous Time Off
: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
Parental Leave
: We provide paid parental leave to support your family during important life events.
Retirement & Pension Plans
: Plan for your future with competitive retirement or pension programs, including contribution matching.
Fertility and Family Support
: Access fertility benefits for all team members and their spouses.
Healthcare
: Coverage and support for everyday medical expenses and routine care, tailored by geography.
Pet Insurance
: Protect your pet's health and your finances.
Lifestyle Spending Accounts
: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
Commuter Benefits
: Access support for travel and commuting needs, where available.
Annual Bonus
: All employees are eligible for an annual bonus.
Volunteering Opportunities
: Receive 8 give-back hours to volunteer in your local communities.
AI Enterprise License
: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.
Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.
Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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