Assoc Director, Operations Oversight Lead Medical Affairs Research Global Operations (MARGO)

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

MARGO Background:

The MARGO function is part of the wider Medical Affairs Research (MAR) department within the Development organization and operationalises Non Interventional Studies scientifically led from MAR. MAR conducts observational research and generates analysis results to inform decisions throughout the product lifecycle across research, development, post-approval, and commercialization.

Observational research is conducted on data collected from individuals assessed for biomedical, health and other outcomes, and includes observational studies and observational analyses. Source data for observational studies may be based on primary data collection, secondary data use, or both. The study results, generated using a rigorous process, provide insights and evidence for internal (e.g., program, safety) and external (e.g., regulators, healthcare providers) stakeholders.

Position Summary:

This role provides end-to-end operational oversight of observational studies within the MAR portfolio across all therapeutic areas (TA). This position supports the MAR team in high-quality, compliant and timely study execution of the study portfolio through effective vendor oversight, risk management and issue resolution. This role reports to the Director, MAARGO and is the primary point of contact for study operations for vendors and service providers.

While not responsible for day-to-day execution, the role is responsible for collaborating with MAR scientific leads, Quality, Clinical Operations, Regulatory Affairs, Medical Affairs and other stakeholders to ensure vendors and service providers meet agreed-upon timelines and are compliant with process requirements and relevant regulatory guidelines.

Key Responsibilities:

• Responsible for working with the MARGO Leadership Team to track, prioritize and manage the execution of observational studies across all TA portfolios
• Collaborate with MARGO Leadership Team on strategic sourcing options to optimize the execution of the TA portfolio
• Responsible for vendor performance management, issue management and escalation of risks impacting the portfolio
• Responsible for the vendor oversight plans, and performance and quality checks of study deliverables per the vendor oversight process
• Partner with vendor outsourcing to support initiation and execution of study vendor and service provider agreements
• Collaborate with MAR scientific leads to ensure alignment of study objectives and timelines across all stakeholders and vendors
• Own end-to-end oversight of study deliverables, ensuring timely, high-quality completion aligned to TA priorities, with proactive risk identification and mitigation
• Track study milestones, timelines, deliverables and financials; proactively identify and mitigate risks
• Collaborate with MAR scientific leads to monitor utilization and assignment of resources to deliver on priorities established by the MARGO Leadership Team
• Ensure onboarding of study vendors and service provider resources to support the study portfolio priorities established with the MARGO Leadership Team
• Monitor end-to-end processes to ensure compliance with process requirements, regulatory guidelines and study objectives
• Serve as an escalation point to resolve quality, scope and timeliness issues with operational stakeholders, including vendors and service providers
• Maintain regular communication with operational stakeholders, study vendors and service providers to ensure delivery against priorities and commitments
• Identify opportunities for process improvement, increased standardization and operational efficiency
• Collaborate with other oversight roles within MAR to drive consistency across study execution processes and implement best practices
• Liaison with Quality on periodic quality reviews and other quality related activities
• Escalate study specific issues to Quality for guidance and consultation
• Basic Qualifications : Bachelor's Degree and Ten Years' Experience
• OR
• Masters' Degree and Eight Years' Experience
• OR
• PhD and Two Years' Experience

Preferred Qualifications :

• 5+ years of experience in study operations or project management providing operational and financial oversight of observational studies
• Degree in Biology, Business, Operations Research or equivalent
• Hands-on training and experience in managing study lifecycles in GxP compliant environment
• Demonstrated experience in managing cross-functional study teams and vendor resources to balance priorities and timelines in a matrixed environment
• Proven ability to communicate the scope, requirements, expectations and standards for executing observational studies
• Proven track record of assessing vendor proposals e.g., timelines, deliverables and budget to meet study objectives
• Demonstrated vendor management experience to conduct primary data collection and secondary data use studies
• Demonstrated ability to collaborate cross-functionally with program, study and functional teams, and vendor resources
• Knowledge of global NIS regulatory landscape
• Experience in working with international entities to conduct observational studies
• Ability to work collaboratively with global cross-functional stakeholders
• Ability to communicate study requirements and results
• Strong problem-solving skills using data driven approaches
• Excellent written and verbal communication skills
• People Leader Accountabilities : Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives , and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
• The salary range for this position is: Bay Area: $195,670.00 - $253,220.00.
• Other US Locations: $177,905.00 - $230,230.00.
• Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
• For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.