layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Service Center Representative - Bartlesville, OK ON-SITE at Sedgwick | LAYIQ

Education & Licensing
High school diploma or GED required. College courses preferred
Experience
At least one year of customer service experience (insurance or call center experience preferred)
Skills & Knowledge
Knowledge of medical terminology
Understanding of claims management
Strong communication skills with the ability to explain complex information clearly
Proficiency with Microsoft Office and the ability to navigate multiple systems simultaneously
Strong organizational skills
Familiarity with insurance terminology and claims processes
Strong organizational skills and the ability to multitask in a fast-paced environment
Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
A collaborative mindset with the ability to work independently when needed
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Service Center Representative - Bartlesville, OK ON-SITE

Employer job description

Why you’ll love being part of our team:

QUALIFICATIONS

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