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Copart
Spartanburg, SC; US SC Spartanburg 144
Source: Copart careers · View original posting
From Copart's posting. “We” and “our” refer to the employer.
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.
The primary function of this role is to accurately input, barcode, scan, and file documents related to vehicle titling, accurately complete titling documents for customers in compliance with company and DMV guidelines, in addition to other office support functions as needed. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience by understanding client needs and offering solutions and support.
Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls). Focus on a call resolution & use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Pay: $18.00 - $20.29/ Hour.
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