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IDEX
Rutherford, New Jersey
Source: IDEX careers · View original posting
From IDEX's posting. “We” and “our” refer to the employer.
If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.
POSITION SUMMARY
The Customer Quality Engineer (CQE) manages all customer-facing quality activities, ensuring timely resolution of issues and maintaining customer satisfaction. This role serves as the primary liaison between customers and internal teams, leading investigations of complaints and field failures, driving root cause corrective actions, and ensuring effective containment and long-term solutions.
The CQE collaborates cross-functionally to prevent recurrence of issues, improve product performance, and maintain compliance with ISO 9001 quality standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
The compensation range for this position is $109,800.00 - $164,600.00, depending on experience. This position may be eligible for performance based bonus plan.
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