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Nordson
USA - Ohio - Amherst
Source: Nordson careers · View original posting
From Nordson's posting. “We” and “our” refer to the employer.
Nordson Measurement & Control , a global leader in Measurement & Control, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
Summary of the role
As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.
Job Summary
The Key Account Manager i s responsible for leading the commercial activities , supervising the Key Account team and driving all pre and post sales activities for the Division’s Top Customer . Using NBS Next principles , t he Key Account Supervisor will work to build and implement strategy to bring in new business from within existing customer groups while developing new relationships with other potential customer groups while leading the Key Account Commercial team and activities
to meet operating plan goals.
Supervises the performance of direct reports by developing accountabilities, establishing performance objectives , providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to Supervise, lead and coach the Technical Support team, providing direction to skilled employees, Supervisor and Key Account resources in line with company and division strategies
Manage internal and external Service Level Agreements (SLAs), ensuring timely response times and adherence to scopes of work.
Oversees key account personnel scheduling to support customer needs, including SME deployment, sales efforts, cross-regional needs, new product introduction and acceleration and support of other functional areas.
Work collaboratively with P roduct M anagement and Growth and Strategy teams to ensure free flow of information on market status and customer needs to ensure product strategy reflects true customer needs
BA/BS degree or equivalent.
Proven skills in customer interactions with profound sense of urgency and ownership based on dedication and drive to deliver on commitments.
Office environment . To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required . Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Required
Estimated 40 -50 %
Interested?
If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.
Nordson Measurement & Control designs, develops and produces a wide range of process measurement and control instrumentation for a broad scope of manufacturing industries. By joining our team today, you will help us bring innovative ideas to life. Nordson Measurement & Control is a global team that works to create intelligent solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer a supportive culture in a growing and dynamic work environment.
Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Measurement & Control. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
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