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Soho House
LA Support Office, 9200 Sunset Blvd, West Hollywood, CA 90069
Source: Soho House careers · View original posting
From Soho House's posting. “We” and “our” refer to the employer.
We are seeking a passionate, service-driven individual to join our Soho Support Team and work closely with Member Relations as Member Engagement Manager (Accounts Manager) for Los Angeles. You will be responsible for building meaningful, long-term relationships with Soho House’s most engaged, high-spending and high-profile members, while driving measurable commercial impact.
Based in our Los Angeles Support Office, you will create and lead a highly personalised, concierge-style engagement programme designed to increase member loyalty, engagement, and lifetime value.
This role requires a highly self-sufficient and proactive individual who can independently shape strategy, execute at pace, and deliver against clearly defined KPIs and milestones. Balancing creativity with commercial awareness, the Member Engagement Manager (Accounts Manager) will anticipate member needs, drive engagement and unlock revenue opportunities through thoughtful communication, and personal, intuitive experiences that can only be found at Soho House.
The Member Engagement Manager (Accounts Manager) will work closely with the Chief Membership Relations Officer, Head of Member Relations and Group Support Director, and in partnership with Group Membership, Support and Operations Teams globally.
In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
Pay Range
$75,000 — $80,000 USD
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