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Haier
USA, Carolina, PR; Carolina PR 1
Source: Haier careers · View original posting
From Haier's posting. “We” and “our” refer to the employer.
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .
Interested in joining us on our journey?
The Service Technician works under the direction of the Manager, Consumer Service Operations. Responsible for repairing major appliances to provide excellent consumer experience during after-sales in-home service.
Position
Service Technician
Location
USA, Carolina, PR
Conduct appliance diagnosis and in-home repairs, including sealed system (high-side) in consumer’s homes on GEA’s major appliances.
Operate assigned service van through an assigned route to many repair locations as directed.
Record all activities related to repairs, complete invoices and close calls upon completion of the service call. routes, and other activities.
Maintain high level of skill and proficiency in appliance repair.
Attend all training, meetings, and other events as required.
Wear uniforms and maintain standards of personal grooming and appearance consistent with GE Appliances values.
Manage maintenance and stock inventory of assigned service van.
Operate van with unwavering attention utilizing methods from Defensive Driving and/or other Safety Programs.
Promote and sell GE Appliances parts, accessories, including water filters, and other products.
Meet productivity and efficiency goals as established.
Maintain high levels of customer satisfaction through the delivery of high-quality service.
Wear and/or use all appropriate company provided PPE safety equipment.
Follow safety procedures and constant awareness for personal safety and safety of others.
Prompt and regular attendance.
Perform all other activities or tasks necessary to achieve the responsibilities of the position.
Comply with all instructions and directives received that do not result clearly unfamiliar to the essential duties and responsibilities of the position.
Perform any other jobs or projects required by Managers.
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