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Haier
USA, Carolina, PR; Carolina PR 1
Source: Haier careers · View original posting
From Haier's posting. “We” and “our” refer to the employer.
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .
Interested in joining us on our journey?
The Sales Operations Representative, supports the operation of the Air and Water Store Locations (Pro Solutions Centers), by assisting sales and customer relations. Works in team effort with the Senior Sales Operations Representative to achieve sales targets as well as other relevant metrics for the site. Supports compliance of site with business practices and policies.
Position
Sales Operations Representative
Location
USA, Carolina, PR
Support Commercial Plan to achieve sales and customer service commitments in support of Regional Goals:
Coordinate with the location Senior Sales Operation Representative and the Senior Manager DFS Sales the sales execution to customers, consumers, and HVAC installers in accordance with all Company Policies.
Support store and direct sales targets by improving effective selling time and increase sales volume consistent with sales and marketing objectives.
Handle daily customer calls and visit customers requesting information on prices, specifications, availability of merchandise and other commercial requirements.
Support internal processes including orders for accounts, online sales and telesales.
Coordinate with location staff to manage the order process, issue sales reports to customers and Senior Manager DFS Sales.
Complete daily work assigned by company and collaborate with all commercial and service initiatives for the business.
Execute product dispatch and ensure proper movement of merchandise within store, including handling and transporting products using a hand truck to maintain stock availability and visual standards.
Perform all other activities or tasks necessary to achieve the responsibilities of the position.
Comply with all instructions and directives received that do not result clearly unfamiliar to the essential duties and responsibilities of the position.
Participate in business marketing initiatives, including marketing support for specific customers and training on A&W products as needed.
Support daily/routine contact with customers to maximize sales.
Assist the installer support and outreach initiatives for the operation.
Order and distribute literature, POP’s, and images.
Communicate and collaborate with Commercial team and rest of the operation in setting up relevant targets and strategies:
Evaluate general market conditions and competitors’ activities, obtain supporting documents of competitive information from bona fide sources, and inform his/her manager and other functional managers.
Support commercial team meetings, cash calls and training sessions.
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