layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Special Projects Lead, Beckett at Collectors | LAYIQ

Partner with operational leaders and frontline teams to identify opportunities to improve safety, quality, service, cost, productivity, and employee experience across the operation
Evaluate end-to-end workflows to identify bottlenecks, capacity constraints, and opportunities for standardization or automation, using data, direct observation, and frontline input
Translate operational challenges into clear recommendations and executable action plans, balancing strategic objectives with the realities of a live production environment
Take ownership of loosely defined problems or opportunities, independently determine the path forward, and lead initiatives from discovery through planning, implementation, measurement, and handoff
Develop clear objectives, milestones, timelines, risks, and measures of success for assigned initiatives, and coordinate work across Operations, Customer Service, Product, Technology, Finance, HR, and Facilities
Maintain accountability across multiple projects by tracking commitments, identifying risks early, and removing roadblocks to keep initiatives moving forward
Develop and implement new workflows, SOPs, and process documentation, applying Lean, Six Sigma, or root cause analysis methodologies when appropriate
Establish meaningful measures of success and evaluate whether implemented changes deliver the expected results
Translate operational needs into clear business requirements for Product, Software Development, and IT, serving as a bridge between operational and technical teams
Support system implementations and enhancements through requirements gathering, process design, testing, rollout, and post-launch evaluation
Build strong relationships across Beckett to understand challenges, influence and drive accountability without relying on direct reporting authority, and facilitate working sessions that result in clear decisions
Anticipate resistance to change, communicate complex issues clearly to frontline teams and senior leadership, and know when to escalate decisions or risks
Help establish the tools, processes, reporting, and operating rhythm for managing special projects across Beckett, and develop repeatable approaches for evaluating, prioritizing, and completing strategic initiatives
Who You Are: 5+ years of progressive operations experience, including leading teams, processes, or operational functions in a fast-paced production, manufacturing, fulfillment, logistics, warehouse, or service operations environment
Demonstrated experience leading operational improvement initiatives, implementations, or cross-functional projects in addition to day-to-day operational responsibilities
A self-starter who is comfortable receiving an objective or problem without step-by-step instructions, and who naturally looks for ways to improve how work gets done
Able to move between the floor and the leadership table—equally comfortable learning from frontline employees and presenting recommendations to senior leaders
Skilled at using operational metrics and data to identify problems and evaluate performance, while recognizing the value of direct observation and frontline input
Highly organized and capable of managing multiple unrelated initiatives simultaneously without losing accountability or follow-through
Comfortable influencing people who do not report to you and holding stakeholders accountable to commitments
Experience with Lean, Six Sigma, Continuous Improvement, Project Management, or Operational Excellence methodologies is preferred but not required
Bachelor's degree or equivalent relevant experience preferred; degrees in Business, Operations Management, Supply Chain, or Engineering are a plus
Excited by the opportunity to build—not just execute projects, but help create the structure and eventually the team that will support Special Projects at Beckett

Reasons To Join Us:

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Vacation: All salaried employees are eligible for flexible time-off.

Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

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Special Projects Lead, Beckett

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