layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Continuous Improvement Specialist II, Industrial Engineering (Santa Ana, CA) at Collectors | LAYIQ

Continuous Improvement & Business Operations: Lead analysis of end-to-end business processes using Value Stream Mapping (VSM), DMAIC, and related methodologies to identify inefficiencies, risks, and improvement opportunities across functions
Independently execute assigned continuous improvement initiatives, determining appropriate analytical methods, adapting standard approaches as needed, and recommending sustainable, data-driven solutions
Plan and facilitate structured improvement events (e.g., Kaizen workshops), including defining scope, coordinating cross-functional participation, and documenting outcomes and controls to improve safety, quality, service, cost and people engagement
Develop, refine, and maintain standard work, SOPs, and process documentation to support consistent operating practices, compliance, and performance improvement
Data Analysis & Decision Support: Define and refine KPIs and performance measurement frameworks; analyze operational and financial data to evaluate trends, improvement results, capacity, and productivity
Prepare dashboards, analyses, business cases, and ROI estimates that support leadership decision-making and prioritization
Perform workflow, timebased, and process analyses to inform optimization recommendations and support planning activities
Advisory, Judgment & Planning: Provide professional, consultative guidance to managers on process design, improvement strategies, and operational controls
Exercise judgment within established policies and procedures to prioritize improvement opportunities, interpret results, and recommend courses of action aligned with organizational goals
Support planning, tracking, and reporting of improvement initiatives, including timelines, resource needs, and budget inputs for assigned work
Collaboration & Communication: Build productive working relationships with operational teams, support functions, and external vendors to resolve issues and implement improvement solutions
Communicate complex analytical findings clearly and concisely to non-technical audiences, including leaders and cross-functional stakeholders
Contribute to capability building by supporting training materials, best practice documentation, and knowledge sharing related to continuous improvement methodologies
Who You Are: Bachelor’s degree in Engineering, Business, Operations Management, or a related field; or equivalent professional experience
Typically requires a minimum of 2 years of related experience, or an advanced degree with limited professional experience
Lean Six Sigma Green Belt certification preferred; required within a defined period if not already obtained
Applies developing professional expertise in continuous improvement, analytics, and business operations to resolve a variety of operational issues
Exercises discretion and independent judgment within defined procedures to address problems of moderate scope and recommend improvements
Works with minimal day-to-day supervision; receives general direction on new or complex assignments, with work reviewed for quality, effectiveness, and alignment with objectives
Strong analytical and problem solving skills applied to moderately complex business operations
Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
Ability to exercise professional judgment and provide standard advisory recommendations within established frameworks
Effective written and verbal communication skills for preparing analyses, reports, and presentations

Reasons To Join Us:

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment.

If you suspect fraud, please reach out to interviewfraud@collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com

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Continuous Improvement Specialist II, Industrial Engineering (Santa Ana, CA)

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