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Scientific Games
Alpharetta, GA; USA-GA-Alpharetta-1500BluegrassLakesPkwy
Source: Scientific Games careers · View original posting
From Scientific Games's posting. “We” and “our” refer to the employer.
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery.
Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
We are looking for a skilled Site Reliability Engineer (SRE) to enhance the stability, performance, and reliability of our production systems. The SRE will work closely with development, DevOps, and security teams, ensuring production readiness, managing on-call responsibilities, and improving observability across applications and infrastructure.
Monitoring & Observability Maintain and enhance observability using New Relic, Graylog, OR other monitoring tools.
Establish actionable alerting and dashboards for service health and performance metrics.
Reliability Engineering Implement and maintain reliable systems, focusing on capacity planning, performance optimization, and fault tolerance to ensure high availability and scalability.
Collaborate with teams to define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs), and monitor their performance.
Automation & Infrastructure Operations Automate operational processes, reducing manual interventions.
Manage Kubernetes workloads on AWS EKS, ensuring secure and stable deployments.
Work with HashiCorp Vault for secrets management and security compliance.
Incident & Problem Management Participate in on-call rotation to handle production incidents and ensure rapid resolution.
Troubleshoot production issues, identify root causes, and implement permanent fixes.
Lead post-incident reviews, create action items, and follow through on remediation.
Collaboration Work closely with DevOps to improve CI/CD pipelines for production readiness.
Partner with development teams to embed resilience and observability into applications.
Documentation & Knowledge Sharing Document operational runbooks, escalation procedures, and production playbooks.
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