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Sterling Jewelers
Support Center - Akron, OH
Source: Sterling Jewelers careers · View original posting
From Sterling Jewelers's posting. “We” and “our” refer to the employer.
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and t his core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.
People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
Technical Business Analyst
Remote
The Technical Business Analyst IV serves as the liaison between business stakeholders and technical teams, driving requirements gathering, system analysis, solution design, testing, and production support activities. This role is responsible for understanding business processes, analyzing system functionality, and translating business needs into detailed functional and technical requirements that support development, testing, and implementation efforts.
The ideal candidate has strong Salesforce experience, excellent analytical skills, and the ability to work effectively with business users, developers, testers, and vendors. Experience with Contact Center as a Service (CCaaS) platforms is a plus.
The salary range for this opportunity is $100,000-$125,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.
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