layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
VoIP Engineer
Aptive Environmental
Provo, UT
Source: Aptive Environmental careers · View original posting
- Employment
- full time
Employer job description
From Aptive Environmental's posting. “We” and “our” refer to the employer.
Location Zip Code:
84604 Job Family:
We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time VoIP Engineer position located in Provo, Utah . Remote applicants are welcome to apply. Aptive runs a high-volume sales and service call center, and the phone system is the front door to the business. We run Genesys Cloud as our contact center platform, Twilio for SIP trunking, Cresta for AI agent assist and conversation intelligence, and an in-house CRM that everything has to connect to.
We're pushing the call center toward more AI-driven routing, coaching, and automation, and we need an engineer who can own the telephony platform end to end and figure out how we get there.
This is not a ticket-queue role. You'll set the direction for how our voice platform should work, decide what good looks like, and then build it. You'll have room to make real calls on architecture and vendors, and you'll be expected to bring the answers, not wait for them.