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Sharecare
BAM - Mesa, AZ
Source: Sharecare careers · View original posting
From Sharecare's posting. “We” and “our” refer to the employer.
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being.
Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com .
CareLinx by Sharecare is seeking a compassionate, mission-driven Care Advisor to support our Veteran programs. In this role, you will work directly with Veterans and their families to coordinate non-medical, in-home respite and supportive care services that allow Veterans to remain safely and comfortably in their homes.
As a Care Advisor supporting Veterans Affairs programs, you will serve as a trusted liaison between Veterans, their caregivers, and VA clinical and administrative partners. You will guide Veterans and their families through the caregiver search, interview, and hire process, ensuring alignment with authorized care hours and program requirements. Once a caregiver match is made, you will provide ongoing support to promote continuity of care, satisfaction, and successful outcomes.
This role is ideal for individuals who feel called to serve those who have served. Military Veterans and family members are strongly encouraged to apply. Your lived experience, understanding of military culture, and commitment to service are deeply valued in this position. Care Advisors play a critical role in upholding the integrity of VA-funded services through accurate documentation, clear communication, and adherence to program guidelines.
You must be comfortable working in a fast-paced call center environment while delivering exceptional customer service with empathy, professionalism, and respect.
Job Type: Full-Time, Hourly
Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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