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Washington University in St Louis
Washington University Danforth Campus; Women's Building
Source: Washington University in St Louis careers · View original posting
From Washington University in St Louis's posting. “We” and “our” refer to the employer.
Location
ST. LOUIS, MO 63130

 Scheduled Hours
37.5
Position Summary
This 6-to-8-month, time-limited position provides advanced administrative and operational support to the international student and scholar teams. May be assigned primarily support one or both teams depending on office needs and incumbent experience.
The position assists with office functions, immigration-related processing tasks and front-line customer service. Working with moderate supervision and following established procedures, the incumbent helps maintain accurate records in university systems and supports day-to-day office operations that contribute to institutional compliance with federal immigration regulations. Weekly hours may vary depending on office needs and peak workload periods.
Job Description
Administrative Support for OISS
Assists with front line operations during peak periods including managing and responding to office inbox inquiries, answering the phone, and providing front desk coverage.
Triages inquiries from international population and campus partners, providing accurate information, guidance on standard processes, and escalation to full-time advisers or supervisors as appropriate.
Operational Support
Assists with special projects as assigned including contributing to the development and ongoing review of online courses, resources, and content in Homebase and on the OISS website.
Supports implementation of process improvements and standard operating procedures by following instructions and providing feedback on workflows.
Immigration Compliance Support
Verifies, inputs and updates international student, scholar and employee information in Workday and other university systems as assigned, ensuring accuracy and timeliness.
May provide temporary support to take on advising case load during peak period or extended absence of regular employee, as appropriate and under supervision.
Assists with processing immigration requests (e.g., immigration check-ins, employment authorization, travel endorsements and other standard requests) as assigned.
Assists with data cleaning, data correction and data migration projects.
Handles copying, filing and mailing processes, as needed.
Performs other duties and special projects as assigned.
Job Location/Working Conditions
Normal office environment.
Physical Effort
Typically sitting at a desk or table.
Equipment
Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
High school diploma or equivalent high school certification or combination of education and/or experience.
No specific certification/professional license is required for this position.
Relevant Experience (3 Years)
Not Applicable
A driver's license is not required for this position.
More About This Job
Per U.S. federal regulations, must be a U.S. citizen or lawful permanent resident and provide proof of status.
Designated School Official (DSO) and Alternate Responsible Officer (ARO) within one month of start date. OISS will provide training.
Compensation
$21.17 - $32.85 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ .
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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