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Marmon
Westlake, OH; USA_OH_Westlake_865 Bassett Road
Source: Marmon careers · View original posting
From Marmon's posting. “We” and “our” refer to the employer.
United Consumer Financial Services Compa
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
The Consumer Lending Supervisor is responsible for overseeing loan processing and manual underwriting operations to ensure efficient workflow, timely decision-making, and adherence to service level expectations. This role provides leadership and support to processing and underwriting staff by assigning workloads, monitoring productivity and quality, conducting coaching and training, and ensuring compliance with credit policies, procedures, and regulatory requirements.
The supervisor also serves as an escalation point for complex applications, merchant inquiries, documentation issues, and operational challenges, while providing hands-on underwriting and processing support as needed to maintain operational excellence and customer service standards.
Supervise evening loan processing and manual underwriting activities.
Assign workloads and manage queue coverage and service levels.
Review and decision applications within delegated authority as needed.
Resolve escalated application, documentation, and merchant questions.
Ensure decisions follow credit policy, procedures, and regulatory requirements.
Monitor productivity, quality, turnaround time, and attendance.
Complete quality reviews and provide coaching and feedback.
Train staff on systems, procedures, and documentation requirements.
Escalate material credit, fraud, staffing, or system issues.
Provide direct processing and underwriting support as needed.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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