layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Operations & IT User Support Manager
University of Chicago
Chicago, IL; Hyde Park Campus
Source: University of Chicago careers · View original posting
- Pay
- $100,564 — $130,141 USD per year
- Employment
- full time
Employer job description
From University of Chicago's posting. “We” and “our” refer to the employer.
Department
SSD Social Sciences Computing Services: Longacre
About the Department
Social Sciences Computing Services provides the Social Sciences Division with direct support for research, administrative and teaching technologies and services.
Job Summary
The job manages a team of professional staff responsible for resolving end user issues regarding hardware, site licensing, software and networking. Manages customer support during the installation of applications and computer peripherals. Monitors the deployment of devices to customers, including computers, tablets, mobile phones, and printers/copiers.
The Social Sciences Computing Services (SSCS) Operations & IT Support Manager oversees the SSCS Operations team and is responsible for their day-to-day and strategic efforts in relation to End-User-Devices (EUDs) and associated peripherals. Under the direction of SSCS Assistant Dean of Information Technology, and as part of the SSCS Leadership Team, this role will plan and implement continual improvement in SSCS’s capacity to deliver excellent service, security, and innovation.