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University of Chicago
Chicago, IL; Smart Museum of Art
Source: University of Chicago careers · View original posting
From University of Chicago's posting. “We” and “our” refer to the employer.
Department
AI Museum Operations
As the fine arts museum of the University of Chicago, the Smart Museum of Art is a site for rigorous inquiry and exchange that encourages the examination of complex issues through the lens of art objects and artistic practice. Through strong scholarly and community collaborations and a welcoming approach to its exhibitions, collections, publications, research and teaching, and public programs, the Smart Museum plays a dynamic role in expanding artistic canons, rethinking received histories, introducing new perspectives, and engaging
diverse communities — locally, nationally, and internationally.
Job Summary
The Guest Services Team Lead promotes a positive visitor experience and ensures protection of the Smart Museum’s art objects by managing the Guest Services team that welcomes Museum guests and ensures compliance with Museum visitor protocols. This role manages the front-line daily operations of the Smart Museum and is responsible for the general management of front-line staff including full-time and part-time staff, as well as University students.
The Team Lead also addresses patron issues and questions as well as any facilities and securities issues that arise when they are serving as primary keyholder for the Museum. In addition, when exhibitions are not on view, the Guest Services Team Lead works with colleagues across the Smart Museum to support ongoing operations including support for various administrative, operational and programmatic areas of the Museum. The Guest Services Team Lead reports to the Deputy Director.
Pay Range
$22.00 - $24.00 The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
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