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University of Chicago
Hyde Park Campus
Source: University of Chicago careers · View original posting
From University of Chicago's posting. “We” and “our” refer to the employer.
Department
CSL SHS: Clinical Practice Management
The University of Chicago is one of the nation’s leading institutions of higher education and research. Student Wellness (SW) is part of the division of Campus and Student Life and serves the student body by providing primary care, wellness, counseling, and psychiatric services in support of achieving holistic care of the student.
Job Summary
The Clinical Operations Manager (COM) serves as a key operational leader within Student Wellness. Reporting to the Director of Clinical Practice, the COM partners closely with , the Director of Quality, the Accreditation Manager, and the Medical Director to ensure efficient, student-centered clinical services. They manage a clinical team of nurses, medical assistants, and phlebotomy staff, coordinating workflow processes that promote the delivery of high-quality medical care for students.
They focus on optimizing clinical workflows, advancing program development, strengthening cross-functional coordination, and supporting data-informed operational decision-making. Working closely with the Medical Director and the Director of Clinical Practice, they are responsible for overseeing clinical process improvement initiatives, vendor and service line management, and implementation of new clinical programs or operational enhancements.
The Clinical Operations Manager also serves as a liaison between the nursing clinical staff and the medical providers to promote seamless care delivery in accordance with institutional guidelines. This position requires strong systems thinking, operational judgement, excellent supervisory skills, and the ability to anticipate and resolve barriers that impact access, efficiency, and the student experience.
The Clinical Program and Operations Manager plays a central role in ensuring operational stability, scalability, and continuous improvement across Student Wellness.
Compensation
FLSA Status
Exempt
Pay Range
$130,000.00 - $140,000.00 The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
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