Financial Analyst, Operations Support

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!

This is a consulting seat inside the operating business.

Operations Support exists to make operators better at running their locations. This role brings financial lenses to that work. You will sit alongside operations leadership as a strategic advisor, translating financial results into the operational decisions that produced them and the ones that should follow.

That means owning the operating forecast for a portfolio of locations, but the forecast is the starting point, not the deliverable. The value you create is in the conversation after: this margin moved because of that staffing decision, this location's rate structure is leaving money on the table, this initiative will pay back in seven months if we sequence it this way.

We are also rebuilding how planning gets done. AI is being integrated into forecasting, variance analysis, and reporting workflows, and it is already how the team works day to day. If you tend to automate the work you would otherwise repeat, you will have room to do that here.

We are looking to add a   Financial   Analyst   to   our team!

• LOCATION :   Remote
• REPORTS TO :   Manager/Director, Operation Support
• PAY:   $85K - $90K / salary

CORE RESPONSIBILITES:

• Strategic consulting to operations
• S erve as the finance partner to a group of operating leaders, the person they call before  making a decision  rather than after
• Connect financial results to the operational levers behind them: staffing and scheduling, capacity  utilization , pricing and rate structure, service mix, retention
• Diagnose variances to operational root cause and bring a recommended action rather than only an explanation of the variance

Pressure-test growth initiatives, capital requests, and new service offerings with clear, defensible economics .

• Build financial fluency in the operators you support, so better decisions get made without you in the room
• Forecasting and planning
• Own the monthly and quarterly operating forecast for an assigned portfolio, including revenue drivers, labor, and controllable expense
• Build and  maintain  driver-based models grounded in operating metrics such as volume, capacity, rate, and mix rather than historical trend

Lead forecast review conversations: what changed, why, and what it means for the business.

• Support the annual budget and long-range planning cycles
• Reporting and   A utomation
• Build and improve recurring reporting and executive materials that operators and leadership  actually use  to run the business
• Identify  manual work in the planning and reporting process and  eliminate  it through better model design or AI-assisted workflows

REQUIREMENTS:

• Education & Experience: 2-3 years in FP&A, corporate finance, investment banking, transaction advisory, or a comparable analytical role
• Advanced Excel.  Strong financial modeling skills and genuine fluency. You can build a model someone else can pick up and use
• Strong PowerPoint.  You can turn an analysis into a clear, well-built deck for an operating or executive audience without significant rework
• The ability to trace a financial outcome back to the operational decisions that caused it, and to explain that chain to a non-financial operator clearly and without condescension
• Comfort working with imperfect data and the judgment to know when a number is good enough to act on Curiosity about AI and automation, and  a track record  of teaching yourself tools rather than waiting to be trained
• Directness.  You will be asked what you think, and the expectation is that you  answer .
• Preferred  Skills
• Experience in multi-unit or multi-site operations such as retail, healthcare, hospitality, restaurants, or services
• Exposure to Power BI, Tableau, or similar
• Experience with Planful or another FP&A planning platform such as Anaplan, Adaptive Insights, or Vena
• Experience with acquisition integration or standing up reporting for newly  acquired  locations
• Practical experience applying AI tools to finance or planning workflows

What Success Looks Like

By  90 days :  You own your  portfolio's  forecast independently, and operators come to you directly rather than through your manager.

By 6 months:  Operators are bringing you decisions before they make them.  You've   eliminated  meaningful manual effort from at least one recurring process.

By 12 months:   You've  measurably influenced operating performance in your portfolio and changed how the broader team connects financial results to operational action.

Why This Role

Influence, not reporting.  You are positioned as an advisor to the operators, with a seat at the decision rather than a summary of it after the fact.

Real scope.  Ownership of a portfolio from day one, in a business growing both organically and through acquisition.

Visibility.  You will  present to  senior leadership early and often. Your work will not be relayed upward by someone else.

A team investing in how it works.  We are actively building AI into our planning and reporting stack. You will help shape that, not inherit it.

A clear path forward.  This role is designed as a step toward Senior Analyst and beyond, in a finance organization that is still growing.