layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Facilities Customer Service Coordinator
Northeastern University
Boston, MA (Main Campus); NU Boston Campus
Source: Northeastern University careers · View original posting
- Employment
- full time
Employer job description
From Northeastern University's posting. “We” and “our” refer to the employer.
About the Opportunity
JOB SUMMARY
Facilities Customer Service Coordinators are on staff around the clock, purposely, to quickly respond to all requests/needs, especially emergencies (e.g., elevator entrapments, floods, no heat, etc.) and serve as the initial point of contact for the Facilities Division. The Facilities Customer Service Center (FCSC) is open and staffed 24 hours a day, 7 days a week, 365 days per year.
Faculty, staff, students, vendors, contractors and visitors either visit in person or contact by phone/web the FCSC for a variety of services, chief amongst those being the submission of work requests (approximately 50,000 requests per year.)
During the normal university workday (M-F, 8:30 AM – 5:00 PM), all duties and responsibilities listed below may occur. Outside of these hours, only some of these duties are typically performed, and less frequently.