layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Program Manager, New Student Success at Northeastern University | LAYIQ

i. Transfer & New Student Programming & Support
Own the day - to - day design and delivery of workshops, community events, and outreach for transfer and new network student s, including hosting the Transitions workshop series, Transfer Thursdays, and Network Meetups
Meet individually with students seeking guidance on their transition to Northeastern, helping them navigate university resources, develop strategies for success, and connect with appropriate campus partners.
Support the delivery of programming and events across the center’s first - year and new student populations, ensuring the needs of transfer and new network students are represented throughout
Serve as the center’s primary point of contact for transfer student programming, collaborating with colleagues across academic advising and student life to coordinate shared initiatives and support ii. Community & Student Success Programming
Support the planning and execution of community - building events for first - year, new, and transfer students
Assist in coordinating exploratory and educational programming that introduces students to university resources , helps them build skills for success , and encourages engagement in campus opportunities, including soliciting guest speakers, planning workshops, and coordinating drop - in tabling sessions in the center iii. Proactive Support & Outreach
Support the Associate Director with outreach and follow up to students flagged through the center’s proactive support process, with a particular focus on identified transfer and new students from the global network
Provide individualized follow - up and support conversations with students referred through the center, helping students identify next steps and connect with appropriate campus resources.
Ensure timely and accurate referrals and coordination with campus support services iv. Center Operations
Assist the Associate Director in day - to - day center operations, including managing communications channels (newsletters, social media), reception, and room bookings
Assist the Associate Director in launching and growing a student - employment program to increase student awareness and presenc e in the center
Serve as a warm and welcoming presence in the center

Master's degree preferred, preferably in higher education, counseling, student affairs, human services, or a related field. One to three years of experience supporting college students through programming, student engagement, advising, orientation, residen ce life, academic success, or related areas preferred. Demonstrated commitment to supporting first - year, transfer, and new students as they transition to and thrive at Northeastern.
The successful candidate will possess : Strong written and verbal communication skills
The a bility to design and facilitate engaging educational programs, workshops, and student experiences
A student - centered approach, with the ability to build welcoming, supportive relationships while helping students navigate challenges and connect with appropriate resources
The ability to communicate effectively with diverse populations, and to exercise discretion and confidentiality around sensitive student information
Comfort working with basic data tools (Excel, or willingness to learn); familiarity with Navigate360 or similar platforms a plus
Excitement for joining a growing center and helping shape a new role as it takes form
The a bility to work in person at Northeastern's Boston campus five days per week, with some evening and weekend availability required, particularly during Welcome Week and other high - traffic programming periods
Position Type
Academic Administration
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Program Manager, New Student Success

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