layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Assist Dir of Student Engagement, Enrollment Management & Retention at Northeastern University | LAYIQ

Organizational Management: Manages College of Engineering Tutoring Center operations.
Plans, creates, and implements first-year tutoring schedule, upper-class tutoring schedule, and Chemistry Review and Physics Review, addressing trends in student support needs and ensuring adequate offerings and Tutor staff to support services in Boston and across global network.
Student Success Assessment, Retention Support, and Data Tracking/Reporting: Works effectively with Director and others involved in the delivery of COE curriculum with regard to student retention and experience.
Implements COE first-year survey every fall and spring semester to gather data and information to information Director, Assistant Dearn, and Associate Dean on student success and impediments to success to improve curriculum, programs, and academic supports for student progress.
Tracks data on department efforts, preparing reports as needed.
Human Resources, Training, and Student Staff Management: Facilitates recruiting and hiring of student staff who support the department, including Tutors, Scheduling Coordinators/Front Desk student staff, and COE Ambassadors, as well as department Co-op if applicable, liaising with Student Employment as needed.
Creates and delivers trainings for teams of Tutors, Scheduling Coordinators/Front Desk student staff, and COE Ambassadors.
Approves student timesheets, reflecting hours worked.
Oversees COE Tutors, Scheduling Coordinators/Front Desk student staff, and COE Ambassadors, providing ongoing management and coaching.
Student Enrollment and Engagement Support: Work with Director of Student Engagement, Enrollment Management and Retention on all connected elements, such as supporting enrollment and engagement events and activities.
Strengthen prospective student engagement through overseeing COE Ambassadors program.
With Director, provides support to COE Student Activities Council (SAC) including managing key events such as the COE Club Fair, Selecting a Major Panel, and SAC Leadership Dinner.
Provides logistical and operational support for department programs and events focused on student retention, engagement, and enrollment management, including room/campus space reservations and food orders.
Collaborates with Director in implementation, including co-presenting as needed and interacting with attendees (prospective student, families/guests, current students, etc.) at events and programming for prospective and admitted students, serving as a positive representative reflecting the mission of the department, college, and university.
DOCUMENTS REQUIRED: Resume
Cover Letter
Position Type
Student Services
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Assist Dir of Student Engagement, Enrollment Management & Retention

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