layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Guest Experience Ambassador 2 - Guest Experience - PT - Variable at Stormont-Vail HealthCare | LAYIQ

Act as a resource person providing a welcoming experience upon arrival and departure through education, guidance, direction, screening and/or driving, parking and retrieving guest vehicles.
Assist visitors and answer telephone inquiries regarding patient room numbers, location of various departments within the medical center.
Welcome everyone at the designated entrance. Safely assist guests to their destination via walk or wheelchair escort. This includes safe transport of customer from a car parked at entrance.
Collect and accurately label keys belonging to guests to ensure their proper return. Handle Valet operations as needed including Operate vehicles safely and responsibility. Ensuring tracking of keys and process follows guidelines to prevent theft, damage or loss. Organize and file paperwork regarding guests’ vehicles.
Train new volunteers
Check for any broken or unsafe wheelchair. Label as broken and take to Facilities Management.
Assist in offering and helping to carry guests belongings.
Maintain a well-kept lobby.
Provide routine sanitation of wheelchairs and other high touch surfaces.
Contact Security Department if a guest becomes injured.
Ensure all oxygen tanks left at main entrance are properly taken to a nursing floor for storage.
Communicate any concerns to Supervisor.
Travel Requirements
10%
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Frequently 3-5 Hours
Climbing (Stairs): Frequently 3-5 Hours
Crouching: Frequently 3-5 Hours
Driving (Automatic): Continuously greater than 5 hours
Driving (Standard): Continuously greater than 5 hours
Eye/Hand/Foot Coordination: Continuously greater than 5 hours
Feeling: Rarely less than 1 hour
Grasping (Fine Motor): Continuously greater than 5 hours
Grasping (Gross Hand): Continuously greater than 5 hours
Handling: Continuously greater than 5 hours
Hearing: Continuously greater than 5 hours
Kneeling: Frequently 3-5 Hours
Lifting: Frequently 3-5 Hours up to 25 lbs
Operate Foot Controls: Continuously greater than 5 hours
Pulling: Continuously greater than 5 hours up to 25 lbs
Pushing: Continuously greater than 5 hours up to 25 lbs
Reaching (Forward): Continuously greater than 5 hours up to 25 lbs
Reaching (Overhead): Continuously greater than 5 hours up to 25 lbs
Repetitive Motions: Continuously greater than 5 hours
Sitting: Continuously greater than 5 hours
Standing: Continuously greater than 5 hours
Stooping: Frequently 3-5 Hours
Talking: Continuously greater than 5 hours
Walking: Continuously greater than 5 hours
Physical Demand Comments: The ability to transport patients/visitors by wheelchair, pushing up to 250 lbs.
Working Conditions
Combative Patients: Frequently 3-5 Hours
Extreme Temperatures: Frequently 3-5 Hours
Infectious Diseases: Occasionally 1-3 Hours
Noise/Sounds: Continuously greater than 5 hours
Other Atmospheric Conditions: Continuously greater than 5 hours
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Guest Experience Ambassador 2 - Guest Experience - PT - Variable

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