Inside Sales / Parts and Contract Specialist-Fully Remote

JOB SUMMARY:

The Inside Sales Position is for an energetic, aggressive self-starter who is capable of managing heavy inbound/outbound phone contact with existing customers nationwide. The position requires excellent organization, computer and phone skills, and the ability to achieve sales goals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

·       Prepare quotes for parts, service and maintenance contracts and renewals.

·       Track and follow up with customers on proposals.

·       Prospecting for new business using our customer database to offer services and spare parts.

·       Responsible for closing deals and processing payments.

·       Achieve monthly sales quotas.

·       Build strong customer relationships.

·       Manage customer database.

·       Develop knowledge of our products and services.

KNOWLEDGE/SKILLS/ABILITIES:

·       Must be computer literate.  Focus on Word, Excel, Astea and Glovia.

·       Strong written and verbal, telephone etiquette and marketing communication skills.

·       Strong organizational skill, time to task and follow up.

·       Strong attention to detail.

·       Ability to properly handle confidential information and records.

·       Able to analyze information gathered in order to identify potential problems or discrepancies, for opportunities for improvement; to track monthly quotes for reporting.

·       Must be able to work in team environment, Confer cooperate and communicating with all elements within the company and supporting areas.

·       Ability to read written instructions, understand and interpret verbal instructions with minimal supervision with self-starter and strong motivational behaviors.

ADDITIONAL RESPONSIBILTIES:

·       Ability and willingness to work overtime if needed in order to meet team targets – goals.

·       Special projects as needed by management.

·       Minor travel for training, projects and team building activities as needed 0- 10%

JOB QUALIFICATIONS:

·       High school diploma or equivalent

·       Sales Experience: 2 years

PHYSICAL REQUIREMENTS:

·       Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  This work requires sitting most of the time.

·       Daily walking, stooping, kneeling, crouching, reaching, standing for sustained periods of time, walking, pushing, pulling, and lifting.