layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Collection Specialist II
Simmons Bank
Little Rock, AR; AR Little Rock 601 E 3rd St
Source: Simmons Bank careers · View original posting
- Employment
- full time
Employer job description
From Simmons Bank's posting. “We” and “our” refer to the employer.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Collection Specialist II assists in maintaining a financially sound loan portfolio for the bank by making initial contact with delinquent customers to setup payment arrangements or settlements.
- Essential Duties and Responsibilities
- Manages outbound and inbound calls to resolve delinquent non-real estate and/or real estate accounts and determine reason for delinquency
- Processes, distribute, and posts consumer loan payments
Completes file maintenance on consumer loans.
Processes telephone payments to corporate office for reconciliation.
Counsels customers concerning financial obligations and offer suggestions and alternatives.
Logs accurate notes of account status and collection efforts in the bank’s system of record.