layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Service Representative
Shenandoah Valley Organic
Harrisonburg, VA; SRI Offices
Source: Shenandoah Valley Organic careers · View original posting
- Pay
- $55,000 — $65,000 USD per year
- Employment
- full time
Employer job description
From Shenandoah Valley Organic's posting. “We” and “our” refer to the employer.
- Customer Service Representative Job Description
- Job Title: Customer Service Representative - CSR
- Department: Customer Service
- Reports To: Customer Service Manager
- FLSA Status: Exempt
- Location: The Hub
- Work Arrangement: Hybrid
- Shift / Schedule: 1 st shift
- Travel Requirements: Minimal travel as needed
- Employment Type: Full-time
- Role Overview / Purpose and Scope
The Customer Service Representative supports day-to-day customer service operations by entering orders, responding to customer needs, maintaining accurate customer account information, and building strong customer relationships. This role serves as a key point of contact for customers through phone and email communication and helps resolve issues by troubleshooting concerns, escalating complaints when needed, and identifying timely solutions .