layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Client Success Specialist (AOS)
WellSky
Overland Park, KS; WHQ
Source: WellSky careers · View original posting
- Employment
- full time
Employer job description
From WellSky's posting. “We” and “our” refer to the employer.
The Client Success Specialist (AOS) is responsible for serving as a liaison to a variety of WellSky clients. The scope of this job includes navigating specific workflows to process client requests, working closely with executive leaders to find resolutions, and maintaining long-term client relationships.
This position is based at WellSky’s World Headquarters in Overland Park, KS and will support our Coding and Revenue Cycle Support business. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Engage with clients regarding requests for contract adjustments specific to financial commitments and navigate through requests to understand opportunities while strengthening client partnerships and experiences with WellSky's solutions.
- Partner with clients to ensure all conversations and action items are completed efficiently and on time.
- Maintain a broad understanding of client lifecycle engagement expectations across WellSky’s business and operational teams, identify opportunities for increased client alignment, and partner with client organizations to streamline experiences in order to maximize long-term value.