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CrossCountry Mortgage
LC11164 - 200 Mineral Springs Road, Rockaway, NJ
Source: CrossCountry Mortgage careers · View original posting
From CrossCountry Mortgage's posting. “We” and “our” refer to the employer.
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
The Internal Sales Agent role serves as a path to a future career as a Loan Originator or Business Development Specialist. The role focuses on developing essential skills in customer engagement, lead cultivation, and sales pipeline support while working closely with Loan Officers to drive business growth.
Team members gain hands‑on experience using CCM’s CRM and dialer systems, conducting outreach across multiple communication channels, and executing consistent follow‑up strategies to strengthen client relationships and generate new opportunities. Daily coaching, training, and skill‑building exercises reinforce professional development and prepare individuals to advance toward NMLS licensure and production‑focused roles.
Make outbound calls using CCM’s CRM and dialer.
Build relationships through phone, text, email, and social media.
Schedule appointments for Loan Officers.
Re-engage past clients and older leads.
Prospecting neighborhoods around recent home sales
Update CRM with detailed notes.
Consistently follow up with prospects.
Work closely with Loan Officers to help grow their business.
Engage in daily coaching, training, and skill‑building exercises.
Strive to increase conversations, appointments scheduled and completed, applications generated and loans funded.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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