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First National
Omaha - FN Tech Ctr
Source: First National careers · View original posting
From First National's posting. “We” and “our” refer to the employer.
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
This role drives operational excellence and strategic oversight across all Deposit Exceptions operations, a mission-critical risk mitigation function managing high-volume, time-sensitive transaction decisions across multiple enterprise channels. Leads high-performing teams responsible for processing thousands of exception items daily, directly impacting the bank's risk exposure and efficiency ratio through strategic decision-making on NSF determinations, fraud prevention, and dispute resolution.
Provides real-time authorization for pay/no-pay decisions affecting customer relationships and revenue protection. Prevents potential operational losses through proactive exception management, systematic fraud detection, and strategic process optimization while ensuring regulatory compliance across all deposit exception channels.
1. Strategic Operational Excellence and Risk-Based Revenue Protection
Drive operational excellence that directly impacts profitability and risk exposure by maintaining and monitoring performance metrics, quality standards, and processing timelines across all deposit exception channels.
2. Strategic Planning and Enterprise Risk Mitigation
Lead strategic planning efforts that ensure operational resilience and protect the bank from fraud losses and operational risk exposure.
3. Leadership Excellence and Talent Optimization
Build and lead high-performing teams through strategic talent management and performance optimization across Deposit Exceptions Operations.
4. Innovation and Continuous Improvement Leadership
Drive transformational improvements that enhance organizational effectiveness and competitive positioning across deposit exception channels.
5. Technical Excellence and Strategic System Leadership
Maintain enterprise-level expertise in deposit exception operations to drive operational success.
6. Regulatory Leadership and Compliance Excellence
Drive enterprise compliance excellence across all deposit exception operations while ensuring regulatory requirements are exceeded.
Compensation
Compensation range (base pay): $83,355.00-$141,704.00 This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
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