Authorization Specialist- MMF Family Medicine PV

Department:

MMF Marshall Family Medicine - PV Shift:

Primarily Days (United States of America) Employee Type:

Regular Per Diem Type (if applicable):

Minimum Pay Range:

$21.00 - $24.15

Job Description:

POSITION SUMMARY

The Authorization Specialist is an integral member of the healthcare team and is responsible for obtaining pre-certifications and pre-authorizations for procedures, durable medical equipment and medications including any other authorizations as needed per clinic. Works with internal physician office staff, patients, providers and clinical staff to facilitate a fast and efficient authorizations process.

Consistently facilitates effective communication between our patients, families, insurance companies, providers and members of the patient care support staff and participates in quality performance improvement activities to support a positive patient focused customer service experience.

POSITION QUALIFICATIONS

Education/Licensure/Certification:

High School Diploma or GED required

Knowledge:

• A minimum of two years’ customer service experience preferred, preferably within a healthcare environment preferred
• Experience working with patients and providers, using EPIC (electronic health record)
• At least one year of experience with insurance/medication authorizations preferred

Skills:

Requires exceptional communication and customer service skills, strong organizational skills, ability to prioritize and manage a great number of details and multi-task with strong follow through are mandatory.

Ability to take initiative, learn quickly and actively, participate as part of an administrative team also required.