layiq

/la·yiq/adjective

worthy; deserving; fitting; suitable.

A role, opportunity, or path that merits attention, time, and pursuit.

Systems Administrator at Kith | LAYIQ

Systems & Infrastructure
Manage and maintain a hybrid Windows, macOS, Android, and iOS environment for 200+ users at HQ, ensuring optimal performance, security, and user experience.
Administer Windows Server and Active Directory, including user accounts, group policies, and permissions.
Administer Google Workspace and define security policies around data acess and user permissions.
Implement and manage Mobile Device Management (MDM) solutions — currently ManageEngine and Iru; create and enforce device policies.
Continuously improve and maintain disaster recovery plans for all IT systems, including regular testing and execution exercises.
Ensure compliance with relevant IT policies and regulations through comprehensive documentation.
Cloud & Network Administration
Configure, manage, and monitor AWS infrastructure, including EC2 instances, Workspaces, Security Groups, and VPCs.
Implement and monitor AWS solutions for critical systems, including cloud storage, disaster recovery, and backups.
Manage and configure Meraki networking equipment; maintain network performance and reliability.
Security & Compliance
Monitor and manage the full security stack, including CrowdStrike, Google Workspace security, Meraki, and Keepnet.
Identify and remediate vulnerabilities; respond to and investigate security incidents and alerts.
Apply ITSM/ITIL frameworks to security and operations processes and documentation.
Database, Automation & Inventory
Manage and optimize MS SQL databases.
Develop and maintain automation and integration workflows to streamline IT operations and reduce manual effort.
Maintain accurate inventory control across assets, users, software, and network devices, including device lifecycle and purchasing.
Help Desk & Team Leadership
Lead and manage a help desk team of 5 reporting to the Director of IT, overseeing day-to-day operations and ticket queue management.
Provide third- and fourth-tier support to users and IT staff.
Evaluate new software requests from staff and advise on technology decisions.
Stay current on industry trends, emerging technologies, and best practices in IT.
Vendor Management
Manage vendor relationships, negotiate contracts, and ensure consistent service delivery.

Systems Administrator

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